Blake, that’s wonderful info. Thank you. I completely understand the response about guaranteeing the work. That was just something that popped in my head as I read a book written by a screenplay consultant I hired years ago and he wanted a review so I read it to help him out but found maybe 5 or 6 error’s myself in the 200 page book. I felt like it was unprofessional but didn’t have the heart to tell him. But the errors stuck out like a sore thumb so I was curious if that is normal or not.
I just published my fourth ebook novel recently and I've used Ebook Launch every time with very satisfactory results. They always promptly turn around the cover and manuscript formatting - and as an added bonus, they always promptly and happily answer even the stupidest questions I come up with. Adrian is very easy to work with and Dane has repeatedly come up with cover ideas when I was fairly sure that it couldn't be done.
Stephen, I’m not sure what you mean by “time wasted matching a style guide.” Any professional editor of trade books knows the Chicago Manual of Style well and as a matter of course automatically makes changes that are in line with it. What you said is akin to “They waste time correcting spelling errors.” They’re not wasting any time; they’re doing their job and it’s a basic and automatic part of that job.
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Regarding your last question, I know of no editor who gives a money-back guarantee for occasional errors that happen to slip through or for a different opinion by a later editor. I’m afraid such things are just the nature of the publishing beast. But by having a shorter portion edited first, you will get a decent feel for whether someone is the right editor for you, and will be able to be confident in his or her work on your entire book.