#1. ACCOUNTABILITY: Anybody can call themselves an editor these days, but even if they have the right skills, it doesn’t mean they’ll do a good job. I’ve heard too many horror stories of editors who ghosted clients or provided shoddy work, leaving writers out of pocket with no recourse for a refund. We have one of the best refund policies in the industry and take personal responsibility for every project, which means – if clients aren’t happy with the work, we’ll do everything in our power to fix it.
You might hire someone for a proofread, but let the editor know that you’re open to hearing from him or her if the work needs a heavier edit. The editor would need to present you with evidence in the form of sample pages that showcase what’s needed—and your job is to make sure you agree. You want to feel like an editor’s edits are polishing your work and making it shine. If you feel dread or anger, or even if you feel misunderstood, it’s likely not a good fit. At the very least you want to share your reactions with the editor so they can respond or change course.
Absolutely, Tom. Encrusted oldie, I like that one. Thanks for your thoughtful and positive comment. I think the heavier the editing, the more important confidence with a genre or niche is. For a developmental edit, I’d want someone with specialty experience in my genre, whereas with a proofread, I’d be comfortable with pretty much any competent editor.