I’m sorry you had a bad experience on Fiverr. I feel like their cheerleader right now but I know there are some terrible sellers there … always have been. You can’t even always tell by the gig description because some sellers simply copy the description of someone else. But reviews do not lie. Hire someone with no fewer than 500 reviews, I would say, and all positive.
These reference choices will all be recorded on a style sheet – an essential editing tool. A style sheet contains notes on spelling and punctuation, as well as rules for using numbers and numerals, and even a list of characters and story details that help maintain consistency throughout the book. When the book is passed off to a proofreader, the style sheet communicates the book’s individual style to the proofreader.
If neither Sally nor myself feels quite right for you, then I suggest you browse the bookstore or even the public library for books published in the last few years that remind you in some way of yours. Check the Acknowledgments page to see if they thank an editor. If not, see if there is any information to contact the author and ask if they used a freelance editor and if so, would they recommend them.
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From your comment, you may be in search of a manuscript critique, where you pay a professional to essentially conduct a beta read with the added benefit of their experience and knowledge about the craft. Then they’ll give you a few pages’ worth of considerations. When I don’t have the time for such critiques (and I only critique nonfiction), I refer my clients to andilit.com.
Book editing is both subjective and not. There are rules, and yet the rules of writing are often intentionally broken. You want to find someone who knows the rules, who will fix the writing, and who’s flexible enough to know that voice is sacrosanct, and that editing out colloquialisms, slang, and humor is a no-no (unless it’s overdone or not working, that is).
Obviously there is a big difference. I actually started with screenplays (with some mild success) partly due to hearing that as long as you have a good story, the grammatical errors won’t be a big deal. Well, that was not true. Maybe if a producer liked the story or I was already established but every contest I entered always came back with feedback about the grammatical errors. Even if I won or placed as a finalist, I always received critique on that. Very little is spelling error, it was more about structure, etc.